Política de reembolso

90-Day Money-Back Guarantee

We want you to love your HazelyHome product. If you're not completely satisfied, you can request a full refund within 90 days of receiving your order, no questions asked.

How to request a return

Email us at raidelalvarez136@gmail.com with your order number. We'll reply within 1-2 business days with the return instructions and address. Please do not send items back without contacting us first.

Conditions

  • Requests must be made within 90 days of delivery.
  • Return shipping costs are paid by the customer, unless the item arrived damaged, defective or incorrect.

Damaged, defective or wrong items

If your order arrives damaged, defective or isn't what you ordered, contact us within 7 days of delivery with a photo and we'll send a replacement or issue a full refund at no extra cost.

Refunds

Once your return is received and inspected, we'll notify you and refund your original payment method within 5-10 business days.